Shipping Information

Do you offer Free Shipping?
For order over US$39.00, you can enjoy our Free Shipping privilege.

Shipping method reference (US)，If you need to ship to other countries, please contact us：support@kaimtoys.com

Shipping Methods	Order Amounts	Shipping Fee
Standard Shipping (4-12 business days)	Below US$39.00	US$6.99
Free Shipping (4-12 business days)	Over US$39.00	Free

How long does delivery take?

Order Dispatch: , your orders will be sent out in 48 business hours, and shipping information will be updated in 72 business hours.

Please connect support@kaimtoys.com if you need any assistance.


What countries do you ship to?
Currently, we ship to the United States,
More countries and regions will be included in the near future. Appreciate your understanding and patience.

We do not ship to the following areas:

1. American Samoa
2. Guam
3. Hawaii
4. Marshall Islands
5. Northern Mariana Islands
6. Palau
7. Puerto Rico
8. Rhode Island
9. U.S. Virgin Islands
10. Armed Forces Americas
11. Armed Forces Europe
12. Armed Forces Pacific

How will my delivery be shipped out?
Your parcel will be dispatched by different logistics system based on shipping regions:
US: USPS/DHL
Due to COVID-19, shipping times may vary.


Should I pay for taxes?
duty free

I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.


What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@kaimtoys.com.